Every encounter has a between
Every appointment, in every specialty, ends the same way: a plan the care team poured their expertise into, then months of silence before they learn how it went. Healthcare has digitized the encounter and left the space between encounters — where that plan succeeds or quietly stalls — in the dark. We're building the support layer for that space.
Your clinical voice, carried between visits
Clinicians own the medicine. We carry it across the gap.
A plain-language recap behind a no-login text link. A scheduled sequence of one-tap check-ins. Transparent rules — set by the care team — that flag only what needs attention. Between Visits never generates clinical guidance and never makes a clinical judgment: what families receive is their own care team's instructions, follow-up rhythm, and thresholds for concern, faithfully delivered in the months the team can't be there. That's why the same support works for a preterm infant's developmental follow-up, a tonsillectomy recovery, or a heart-failure titration — each is its own medicine, authored by its own clinicians. Bringing Between Visits to a new specialty starts in the clinic, not the codebase.
Recap
What the visit decided, in the family's language — no app, no password.
Check-ins
A handful of texts over the gap; every reply is one tap.
Flags
Deterministic rules surface the few who need help now. No new inbox.
The roadmap
Starting where families wait the longest
We began with the longest gaps and the heaviest family burden — the setting that demands the most of a between-visit layer. What earns clinicians' trust there, we bring to each new specialty with its own clinicians leading. Statuses are honest.
Pediatric developmental follow-up
Multi-specialist visits, 6–12 month gaps, the families portals miss most. The hardest version of the problem — chosen on purpose.
Live product · pilot pursuit underway
Neurodevelopmental care
Autism programs and pediatric neurology — the same low-burden connection, guided by those specialties' own clinicians, who asked for it first.
Demo in design
Surgical episodes
Pre-op preparation and 30–90-day recovery — the weeks when families have the most questions and complications are most preventable.
Demo in design · surgeon interest expressed
Pediatric specialty follow-up broadly
Cardiology, pulmonology, endocrinology, GI, NICU graduate programs — every clinic with months between appointments.
Planned with clinical partners
Adult chronic & behavioral care
Heart failure, diabetes, behavioral-health follow-up, oncology survivorship — monthly cadences, medication-adherence check-ins.
Later horizon
Geriatrics, payers, and beyond the US
Adult children coordinating elderly parents' care face the same challenges; coverage organizations can extend the same support to everyone they serve; most of the world already lives on SMS.
Later horizon
The demo strategy mirrors the roadmap: today the site shows three developmental-follow-up families; over time, a demo journey per subspecialty — a post-op recovery, an autism-program journey, a heart-failure titration — each in that specialty's own clinical language.
Why text-first
Built for the patients every portal misses
Portals reach the patients who need them least. Text messages reach essentially everyone — no smartphone requirement, no password, no app store, in the family's own language. The populations health systems are now formally measured on reaching (Medicaid-covered, limited-English, low-digital-access, elderly) are exactly the ones a no-login text layer serves first. And no personal health information ever travels by text — the message is a link and a question; everything personal stays behind a signed, revocable, audit-logged page.
Built for every clinic that says “see you in a few months”
We're starting where the need is greatest — and building alongside the clinicians of each specialty we serve. See where we are today, or talk to us about where this goes.
Between Visits is an early-stage pilot. No real patient information is used at this stage; example families are illustrative.